Privacy policy
PRIVACY POLICY
Last Updated: May 12, 2026
This Privacy Policy describes how Kay Elaine Skincare (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from www.kayelaineskincare.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can identify an individual.
DEVICE INFORMATION
Examples of Personal Information Collected:
• Web browser version
• IP address
• Time zone
• Cookie information
• Pages or products viewed
• Search terms
• Interaction with the Site
Purpose of Collection:
To load the Site properly for you and to perform analytics to improve website functionality and user experience.
Source of Collection:
Automatically collected through cookies, log files, web beacons, tags, and pixels.
Disclosure for Business Purposes:
Shared with Shopify and analytics providers.
ORDER INFORMATION
Examples of Personal Information Collected:
• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number
Purpose of Collection:
To process payments, fulfill orders, provide shipping, send confirmations and invoices, communicate with customers, screen orders for fraud prevention, and provide updates regarding products, services, or promotions.
Source of Collection:
Collected directly from you.
Disclosure for Business Purposes:
Shared with Shopify and payment processing providers.
CUSTOMER SUPPORT INFORMATION
Examples of Personal Information Collected:
• Name
• Email address
• Phone number
• Order information
• Any information voluntarily submitted through customer service inquiries
Purpose of Collection:
To provide customer service and support.
Source of Collection:
Collected directly from you.
Disclosure for Business Purposes:
Not shared outside of necessary service providers.
SMS/MMS MOBILE MESSAGING MARKETING PROGRAM
We respect your privacy. Information collected through our SMS/MMS messaging program is used solely for communicating with you regarding promotions, updates, appointments, and customer support.
We do not sell, rent, lease, trade, or otherwise transfer customer phone numbers or information collected through the messaging program to third parties for profit.
Information may be shared with service providers, phone carriers, or vendors that assist in delivering mobile communications.
We reserve the right to disclose information if required by law, regulation, legal process, or governmental request, or if necessary to protect our rights or property.
California residents may request information regarding disclosure practices under California Civil Code Section 1798.83 by contacting us at:
Kay Elaine Skincare
2524 Broadway St.
Beaumont, TX 77702
409-617-2201
cs@kayelaineskincare.com
SHARING PERSONAL INFORMATION
We share your Personal Information with trusted third-party service providers to help us operate our business and provide services to you.
Examples include:
• Shopify, which powers our online store
• Payment processors
• Shipping providers
• Analytics and marketing platforms
You can learn more about Shopify’s privacy practices here:
https://www.shopify.com/legal/privacy
We may also share your information:
• To comply with laws and regulations
• To respond to lawful requests or legal processes
• To protect our rights, customers, or business
BEHAVIORAL ADVERTISING
We may use your Personal Information to provide targeted advertisements or marketing communications that may interest you.
We may use:
• Google Analytics
• Meta/Facebook advertising services
• Shopify marketing tools
• Other advertising and analytics providers
You can learn more here:
Google Privacy Policy:
https://policies.google.com/privacy
Google Analytics Opt-Out:
https://tools.google.com/dlpage/gaoptout
Facebook Ad Preferences:
https://www.facebook.com/settings/?tab=ads
Digital Advertising Alliance Opt-Out Portal:
http://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to:
• Offer products and services
• Process payments
• Fulfill and ship orders
• Communicate with you
• Improve customer experience
• Send promotional offers and updates
• Prevent fraud and unauthorized transactions
LAWFUL BASIS (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under lawful bases including:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
RETENTION
We retain your Personal Information for our records unless and until you request its deletion, subject to any legal or operational obligations requiring retention.
AUTOMATED DECISION-MAKING
Kay Elaine Skincare does not engage in fully automated decision-making that produces legal or similarly significant effects.
However, Shopify may use limited automated systems for fraud prevention, including temporary restrictions related to suspicious transactions or IP activity.
YOUR RIGHTS
GDPR RIGHTS (EEA RESIDENTS)
If you are an EEA resident, you have the right to:
• Access your Personal Information
• Correct inaccurate information
• Request deletion of your information
• Transfer your information to another provider
• Object to certain processing activities
CCPA RIGHTS (CALIFORNIA RESIDENTS)
California residents may request:
• Access to Personal Information collected
• Correction of inaccurate information
• Deletion of Personal Information
• Information regarding disclosure practices
To exercise any privacy rights, please contact us using the information below.
COOKIES
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and support marketing efforts.
Cookies may include:
• Functional cookies
• Analytics cookies
• Advertising cookies
• Social media cookies
You may disable cookies through your browser settings, though certain parts of the Site may not function properly.
DO NOT TRACK
Because there is currently no consistent industry standard for responding to “Do Not Track” browser signals, we do not alter our data collection practices when such signals are detected.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or operational needs. Updates will be posted on this page with the revised effective date.
CONTACT US
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to file a complaint, please contact us:
Kay Elaine Skincare
2524 Broadway St.
Beaumont, TX 77702
409-617-2201
cs@kayelaineskincare.com
If you are not satisfied with our response, you may contact your local data protection authority.